# Privacy Policy
**Last Updated: 14 October 2026**
## 1. Introduction
Welcome to Bose Services. We respect your privacy and are committed to protecting the personal information you share with us through our website, https://boseservices.in/, booking forms, phone calls, and WhatsApp communications.
This Privacy Policy explains how we collect, use, store, and protect your information when you contact us or use our home appliance repair and maintenance services.
## 2. Information We Collect
We may collect the following information when you request our services:
- **Personal Information:** Name, phone number, and other contact details you provide.
- **Address Information:** Your service address, locality, and PIN code for service availability and technician visits.
- **Booking Information:** Appliance type, reported problem, preferred appointment date, and service history.
- **Communication Information:** Information you share through phone calls, WhatsApp messages, website forms, or other communication channels.
- **Technical Information:** Certain technical data, such as browser type, device information, and website usage data, may be collected through hosting services or analytics tools, if enabled.
Please do not submit passwords, payment card details, or other sensitive information through general enquiry forms or WhatsApp messages.
## 3. How We Use Your Information
We may use your information to:
- Respond to enquiries and service requests.
- Schedule repair and maintenance appointments.
- Assign technicians and coordinate service visits.
- Contact you about bookings, appointment updates, quotations, and service completion.
- Maintain booking records, invoices, payments, and service history.
- Improve our website and customer experience.
- Prevent fraud, address complaints, and comply with applicable legal obligations.
- Send promotional messages only where permitted by applicable law and, where required, with your consent.
## 4. Sharing of Information
We do not sell your personal information.
We may share relevant information with:
- **Service Technicians:** To enable them to contact you and attend your service address.
- **Technology and Hosting Providers:** To operate our website, forms, communication systems, or business software.
- **Communication Providers:** Such as WhatsApp or other services you choose to use to contact us.
- **Professional Advisers or Authorities:** Where disclosure is necessary to comply with applicable law or protect legitimate rights.
We aim to share only the information reasonably necessary for the relevant purpose.
## 5. Cookies and Website Analytics
Our website or its service providers may use cookies or similar technologies to maintain website functionality, understand visitor activity, and improve performance.
The cookies and analytics tools used depend on the website configuration. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
## 6. Third-Party Services
Our website may contain links to third-party platforms, including WhatsApp, Google services, maps, or other external websites.
When you use those services, their own privacy policies and terms may apply. Bose Services does not control the privacy practices of independent third-party websites.
## 7. Data Storage and Security
We take reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Information may be stored in our business records, booking systems, website hosting environment, or service-provider systems, as applicable. No method of electronic storage or transmission can be guaranteed to be completely secure.
## 8. Data Retention
We retain personal information for as long as reasonably necessary to manage bookings, provide services, maintain business and accounting records, resolve disputes, and meet applicable legal requirements.
When information is no longer required, we will take reasonable steps to delete it or otherwise handle it appropriately, subject to applicable retention obligations.
## 9. Your Privacy Rights
Subject to applicable law, you may request to:
- Know what personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of information that is no longer required or that we are legally permitted to delete.
- Withdraw consent where processing is based on consent.
- Raise a privacy concern or complaint.
To make a request, please contact us using the details below. We may need to verify your identity before responding.
## 10. Children's Privacy
Our website and services are intended for people arranging home appliance repair and maintenance services. We do not knowingly seek to collect personal information from children except where permitted and appropriate under applicable law.
## 11. Changes to This Privacy Policy
We may update this Privacy Policy when our services, website, or legal obligations change. The latest version will be published on this page with its updated date.
## 12. Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy or your personal information, contact us:
**Business Name:** Bose Services
**Website:** https://boseservices.in/
**Phone:** +91 9330055755
**WhatsApp:** https://wa.me/919330055755
We will review privacy-related enquiries and respond in accordance with applicable law.
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*This Privacy Policy is intended as a general business template. Please review it against the actual data collected by your website, installed plugins, booking forms, analytics tools, and business processes before publishing. It is not a substitute for legal advice.*